Privacy Policy
Privacy Policy of Computer Science Laboratories, Inc.
We hereby clarify our philosophy of personal information protection.
As an Internet-based information service company, we are fully aware of our mission and responsibilities, and will implement appropriate measures to protect personal information in order to earn the trust of our customers.
- Personal information will be obtained, used, and provided appropriately only to the extent necessary for our business activities.In principle, we will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the prior consent of the person concerned, and we will take measures to this end.
- We will comply with laws, national guidelines, and other norms regarding the handling of personal information.
- We will take reasonable measures to prevent leakage, loss, or damage of personal information in our possession, and will take necessary corrective measures.
- We will establish a complaint and consultation counter for handling of personal information and our efforts to protect personal information, and will respond to such complaints and consultations.
- We will continuously review and improve our efforts to protect personal information.
Date of enactment: January 1, 2021
Computer Science Laboratory, Inc.
Hidemi Hayashi, President and Representative Director
Handling of Personal Information
We receive personal information from our customers in the course of our business transactions.Below is an explanation of how we handle such personal information in accordance with the provisions of the Personal Information Protection Law.
１. Our Basic Stance on the Handling of Personal Information
In addition to declaring its personal information protection policy, Computer Science Laboratories, Inc. has established a “Management System for Personal Information Protection” to implement the policy, and will ensure that all employees (including directors, employees, part-time and temporary workers, etc.) and other related parties are fully aware of, implement, improve, and maintain the system. We will continue to improve and maintain the system.In addition, we will acquire personal information by legal and fair means, and will not acquire personal information by illegal means. We will also notify the person who is the subject of the personal information of the voluntary nature of giving the personal information and the consequences to the person if he or she does not give such information.
２. Personal information handled by the Company and purpose of use
| Personal information handled by the Company | Method of acquisition and generation | Subject of disclosure | Purpose of Use |
|---|---|---|---|
| Personal information obtained in the course of using services operated by the Company | At the time of registration and service use At the time of inquiry | ◯ | To provide services. For billing purposes. To conduct the survey. To respond to inquiries, etc. To introduce our products, services, campaigns, etc. To analyze markets, plan products and services, and improve and enhance quality. |
| Personal information obtained through inquiries, etc. （Name, e-mail address, telephone number, contents of inquiry, call record, etc.） | When inquiring via website, e-mail, telephone, etc. | ◯ | To respond to inquiries, etc. To analyze markets, plan products and services, and improve and enhance quality. |
| Information that can be used to identify individuals in images taken with survey cameras or other equipment (e.g., personal appearance) | Filming by the Company and its contractors | × | To provide images and other related products or services taken by the Company on consignment to the consignee. No personal information in the picture will be used. |
| Personal information of applicants for employment （Name, address, telephone number, history, etc.） | At the time of entry into the employment application | ◯ | For employment selection and to contact the person concerned. |
| Personal information of employees | Entry procedures and at the time of employment | ◯ | To manage the employment of employees. |
| Personal information entrusted by our clients | At the time of outsourcing | × | To fulfill the purpose of business entrusted by the client company. |
When acquiring personal information through each service, we will clearly state the purpose of use and contact information to our customers, and we will not use their personal information beyond the scope of the stated purpose of use.
３. Regarding the acquisition and use of location information, etc.
Our company may acquire users' location information, movement history, step count information, and other device information for the following purposes in the application services we provide.
- ・Health point allocation and management
- ・Providing a monitoring function
- ・Provision of disaster prevention and evacuation support functions
- ・To improve service quality and prevent fraudulent use.
- ・Analysis of usage patterns and planning and development of new services
- ・Ad display, performance measurement, and marketing analysis
Location information and other data obtained may be processed or statistically analyzed in a way that does not identify individuals before being used.
Furthermore, except as required by law, we will not provide personally identifiable information to third parties without the user's consent.
Users can stop the acquisition of location information through their device settings. However, if location information acquisition is stopped, all or part of this service may become unavailable.
Our company will retain acquired location information, movement history, step count information, and other usage information for the period necessary to achieve the purpose of use.
If a user terminates their use of this service and withdraws from the service using the method prescribed by the Company, the Company will cease collecting information about that user and will delete or anonymize any information it holds within a reasonable period of time, except in cases where retention is required by law or for other legitimate reasons.
Please note that we may continue to use information that has been processed in a form that does not identify individuals for purposes such as service improvement, statistical analysis, and other purposes.
4. Outsourcing of Personal Information
We may outsource all or part of the handling of personal information within the scope necessary to achieve the purposes of use specified in “2.
In such cases, the Company will select a contractor that meets adequate standards for the protection of personal information, and will implement appropriate management and supervision of the contractor through contractual obligations or other means.
5. Provision of Personal Information to Third Parties
Personal information in our possession will not be provided to third parties except in the following cases
- If the customer consents
- When required by law
- When providing information in a form that does not allow identification of individual customers (e.g., statistical information)
6. Security measures for personal information in our possession
- We will take reasonable security measures and take necessary corrective actions to prevent unauthorized access, loss, destruction, falsification, and leakage of personal information.However, please be aware that there is no absolute technology to prevent unauthorized access, and that the customer bears the risk of unauthorized access.
（Main safety management measures implemented by our company）
■ Human Resources Measures
• Matters concerning confidentiality, including personal information, are included in the employment regulations.
• Employees receive regular training on handling personal information.
■ Technical Measures
• Communication is encrypted, and network isolation measures are in place.
• Access rights are set to the extent necessary for business operations, preventing unauthorized access. - Collection of Personal Information from Web Sites
encryption When obtaining personal information from our website, we use encryption (SSL) to ensure that personal information can be transmitted securely.
Cookie Our website may use cookies. Cookies are small information files exchanged between your computer and a website. They are used solely to remember information that will be helpful when you revisit our website and to ensure you have the best possible experience. If you do not wish to use cookies, you can disable them in your browser settings. In that case, some services may become unavailable.
Google Analytics Our website may use Google Analytics to analyze and improve the site visited by users. Sites using Google Analytics may automatically send certain information to Google from your web browser, such as your IP address and the URL of the page you visited. Google may also set cookies on your web browser or read existing cookies. By using our website, you are deemed to have given permission for the use of cookies.
Links to other Web sites The Company's website may contain links to other websites, but the Company is not responsible for the handling of personal information on websites other than the Company's own.
7. Regarding disclosure of personal information held, and complaints and consultations.
We accept requests from individuals or their representatives for notification of the purpose of use, disclosure, disclosure of records of provision to third parties, correction, addition or deletion, suspension of use, erasure, or suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") regarding personal information held by our company. For details on the procedures for requests for disclosure, etc., please contact us at the contact information below. We also accept other inquiries, complaints, and consultations regarding personal information.
8.Handling of Personal Information Regarding Customers Under 15 Years of Age
We take the utmost care in handling the personal information of customers under the age of 15.Please be sure to register the personal information of customers under 15 years of age with the consent of their parents or guardians.
Enactment date: January 1, 2021
Last revised: May 1, 2026
Computer Science Laboratory, Inc.
Hidemi Hayashi, President and Representative Director