Privacy Policy
Personal Information Protection Policy of Computer Science Institute Co., Ltd.
Computer Science Institute Co., Ltd. (the “Company”) hereby sets forth its principles regarding the protection of personal information.
As an information services company utilizing the Internet, the Company fully recognizes its responsibilities and obligations and is committed to implementing appropriate measures for the protection of personal information in order to earn and maintain the trust of its customers.
- The Company will appropriately collect, use, and provide personal information only to the extent necessary for its business activities. As a general rule, the Company will not handle personal information beyond the scope necessary to achieve the specified purposes of use without obtaining the prior consent of the individual concerned, and will implement appropriate measures to ensure compliance with this principle.
- The Company will comply with all applicable laws and regulations, guidelines established by governmental authorities, and other applicable standards concerning the handling of personal information.
- The Company will implement reasonable safeguards to prevent the leakage, loss, or damage of personal information in its possession and will take appropriate corrective measures when necessary.
- The Company will establish a contact point for complaints and consultations concerning its handling of personal information and its personal information protection practices and will respond appropriately to such inquiries.
- The Company will continuously review and improve its personal information protection practices.
Established: January 1, 2021
Computer Science Institute Co., Ltd.
Hidemi Hayashi, President and Representative Director
Handling of Personal Information
The Company obtains personal information from customers in connection with its business transactions. The following explains how the Company handles such personal information in accordance with the Act on the Protection of Personal Information of Japan.
1. Our Basic Approach to the Handling of Personal Information
The Company has established this Personal Information Protection Policy and has developed the “Computer Science Institute Co., Ltd. Personal Information Protection Management System” to implement the Policy.
The Company ensures that its officers, employees, part-time employees, temporary staff, and other relevant personnel are fully informed of and comply with this system and continuously works to implement, maintain, and improve it.
The Company collects personal information through lawful and fair means and does not obtain personal information through improper methods. When collecting personal information, the Company will inform the individual concerned that the provision of personal information is voluntary and, where applicable, of the consequences that may arise if such information is not provided.
2. Personal Information Handled by the Company and Purposes of Use
| Personal Information Handled by the Company | Method of Collection | Subject to Disclosure | Purposes of Use |
|---|---|---|---|
| Personal information obtained in connection with the use of services operated by the Company | At the time of user registration, while using the Service, or when making an inquiry | ◯ | To provide the Service; To bill Users for fees associated with the Service; To conduct surveys; To respond to inquiries and other communications; To provide information about the Company's products, services, campaigns, and other offerings; and To conduct market analysis and to plan, improve, and enhance the Company's products and services. |
| Personal information obtained through inquiries （Names, email addresses, telephone numbers, details of inquiries, call recordings, and other information） | Through inquiries submitted via the Company's website, email, telephone, or other means | ◯ | To respond to inquiries and other communications; and To conduct market analysis and to plan, improve, and enhance the Company's products and services. |
| Personally identifiable information captured in images using research cameras or similar equipment (including identifiable individuals appearing in images, such as their physical appearance) | Images captured by the Company or its contractors | × | To provide commissioned images and related products or services to the commissioning client. The Company does not use personal information relating to individuals incidentally captured in such images. |
| Personal information of job applicants （Names, addresses, telephone numbers, employment histories, and other information） | When an individual applies for employment | ◯ | To conduct recruitment and selection activities and to communicate with applicants. |
| Personal information of employees | During onboarding procedures and employment | ◯ | For employment and personnel management. |
| Personal information entrusted to the Company by client companies | When the Company undertakes outsourced or commissioned work | × | To perform the work entrusted to the Company by its client companies. |
When the Company collects personal information in connection with any of its services, the Company will inform customers of the applicable purposes of use, contact information, and other relevant matters. The Company will not use customers' personal information beyond the scope of the purposes of use disclosed to them.
3. Collection and Use of Location Information and Related Data
In connection with application services provided by the Company, the Company may collect Users' location information, movement history, step-count data, and other Device-related information for the following purposes:
- ・Awarding and managing health-related points;
- ・Providing monitoring and safety-check features;
- ・Providing disaster prevention and evacuation assistance features;
- ・Improving service quality and preventing unauthorized use;
- ・Analyzing usage and planning and developing new services; and
- ・Displaying advertisements, measuring advertising effectiveness, and conducting marketing analysis.
The Company may process or aggregate collected location information and related data into a form that does not identify individual Users and use such data for the purposes described above.
Except as required or permitted by applicable law, the Company will not provide personally identifiable location information or related data to third parties without the User's consent.
Users may disable the collection of location information through their Device settings. However, disabling location information may prevent Users from accessing all or part of the applicable service.
The Company retains collected location information, movement history, step-count data, and other usage information only for as long as necessary to fulfill the applicable purposes of use.
If a User stops using the applicable service and completes the withdrawal or account termination procedures specified by the Company, the Company will cease collecting information relating to that User and will delete or anonymize the information it retains within a reasonable period, except where retention is required by applicable law or where there is another legitimate reason for continued retention.
The Company may continue to use information that has been processed into a form that does not identify individuals for purposes such as service improvement and statistical analysis.
4. Outsourcing of the Handling of Personal Information
The Company may outsource all or part of the handling of personal information to third-party service providers to the extent necessary to achieve the purposes of use set forth in Section 2, “Personal Information Handled by the Company and Purposes of Use.”
In such cases, the Company will select service providers that maintain an adequate level of personal information protection and will appropriately manage and supervise such service providers, including by imposing contractual obligations regarding the handling and protection of personal information.
5. Provision of Personal Information to Third Parties
The Company will not provide personal information in its possession to third parties except in the following cases:
- When the customer has given consent;
- When required or permitted by applicable law; or
- When the information is provided in a form that does not identify individual customers, such as statistical information.
6. Security Measures for Personal Information Held by the Company
- Security Measures
The Company implements reasonable security measures to prevent unauthorized access to, loss, destruction, alteration, leakage, or other compromise of personal information and will take appropriate corrective measures when necessary.
However, customers acknowledge that no technology can provide absolute protection against unauthorized access and that certain risks associated with such unauthorized access cannot be completely eliminated.
（Principal Security Measures Implemented by the Company）
■ Organizational and Personnel Measures
• The Company's work rules include confidentiality obligations relating to personal information.
• The Company regularly provides employees with training regarding the appropriate handling of personal information.
■ Technical Measures
• The Company uses encrypted communications and network segmentation measures.
• Access privileges are limited to the extent necessary for business operations to prevent unauthorized persons from accessing personal information. - Collection of Personal Information Through Websites
Encryption When the Company collects personal information through websites operated by the Company, the Company uses SSL encryption to enable customers to transmit personal information securely.
Cookies Websites operated by the Company may use cookies. Cookies are small data files exchanged between a customer's computer and a website. Cookies are used only to store information that may be useful when a customer revisits a website operated by the Company and to enable the customer to use the website in an optimized manner. Customers who do not wish to use cookies may disable cookies through their browser settings. If cookies are disabled, however, some services may become unavailable.
Google Analytics Websites operated by the Company may use Google Analytics to analyze and improve website usage. On websites that use Google Analytics, certain information, such as IP addresses and URLs of pages viewed, may be automatically transmitted from the customer's web browser to Google. Google may also set cookies in the customer's web browser or read existing cookies. By using a website operated by the Company, customers are deemed to consent to the use of cookies as described above.
Links to Other Websites Websites operated by the Company may contain links to third-party websites. The Company is not responsible for the handling of personal information by websites operated by parties other than the Company.
7. Requests for Disclosure and Other Rights; Complaints and Consultations
With respect to personal information held by the Company, the Company accepts requests from the individual concerned or their authorized representative for notification of the purposes of use; disclosure of personal information; disclosure of records concerning provision to third parties; correction, addition, or deletion of personal information; suspension of use; erasure; or suspension of provision to third parties (collectively, “Disclosure and Other Requests”). For details regarding the procedures for submitting Disclosure and Other Requests, please contact the Company using the contact information. The Company also accepts inquiries, complaints, and consultations concerning personal information.
8. Handling of Personal Information of Customers Aged 15 or Younger
The Company exercises particular care in handling the personal information of customers aged 15 or younger.Customers aged 15 or younger must obtain the consent of a parent or guardian before registering or otherwise providing their personal information to the Company.
Established: January 1, 2021
Last Revised: June 11, 2026
Computer Science Institute Co., Ltd.
Hidemi Hayashi, President and Representative Director